FAQ'S

Whyte Co. — FAQs

Everything you're wondering, answered plainly.

No jargon, no hiding behind fine print. If you can't find it here, we're one email away.

Fuel Her & usage

What exactly is Fuel Her, and who is it for?+

Fuel Her is a creatine and electrolyte formula built specifically around women's needs — energy, focus, and recovery, without the bulk or bloat associated with old-school gym-bro creatine. It's made for any woman who wants to feel sharper and stronger day to day, whether or not she trains.

How do I take it, and when will I notice a difference?+

Mix one scoop into water, once daily — morning or pre-workout both work well. Creatine works by saturation, meaning it builds up in your system over time, so most people take a few weeks of consistent daily use before feeling the full effect. Full serving instructions are on the product label and product page.

Will it make me bulky or cause water retention?+

No — that's one of the biggest myths we built Fuel Her to bust. Creatine draws water into your muscle cells, not under your skin, so it doesn't cause the puffy look people associate with it. It also won't make you "bulky" on its own; muscle growth requires training and a calorie surplus, not just creatine.

Do I need to cycle it, or can I take it every day long-term?+

Fuel Her is designed for daily, ongoing use — there's no need to cycle on and off. Consistency is what makes creatine effective, so taking a day off here and there won't hurt, but daily use is what gets you the benefit.

Can I take Fuel Her if I'm pregnant, breastfeeding, or on medication?+

Please check with your doctor first. We're not able to give medical advice, and creatine hasn't been extensively studied in pregnancy or breastfeeding, so a quick chat with your healthcare provider is the safest step before starting.

Ingredients & safety

What's actually in Fuel Her?+

Every ingredient and exact dose is listed on the product page and the tub label — we don't hide anything behind a "proprietary blend." If you want the full breakdown before buying, it's all there in black and white.

Is it third-party tested?+

Yes. Testing and sourcing details are listed on the product page — take a look there for the specifics on our current batch.

Is it vegan, gluten-free, or allergy-friendly?+

Full allergen and dietary information is listed on the product page. If you have a specific allergy or sensitivity you want to double-check, email us the ingredient and we'll confirm before you order.

Are there any side effects?+

Most people tolerate creatine and electrolytes well. Some notice mild stomach sensitivity if taken on an empty stomach — if that happens, try it with food or a larger glass of water. As with any supplement, stop use and check with a doctor if something feels off.

Orders & shipping

How long does shipping take?+

Orders ship within 1–2 business days. From there, standard delivery typically takes 3–5 business days depending on your location. You'll get a tracking link by email the moment it ships.

Do you ship outside the US?+

Right now we ship within the US only. International shipping is something we're actively working on — join our email list to be first to know when it opens up.

My tracking hasn't updated — what should I do?+

Carrier tracking can lag a day or two behind, especially right after pickup. If it's been more than 5 business days with no movement, email us with your order number and we'll look into it directly.

Can I change my shipping address or order after placing it?+

If your order hasn't shipped yet, email us right away with your order number and the correction — we'll do our best to catch it before it leaves the warehouse. Once it's shipped, we're not able to redirect it.

Returns & refunds

What's your return policy?+

Unopened, unused products can be returned within 30 days of delivery for a full refund. Email us with your order number to start the process — we'll send you next steps directly.

Can I return it if I've already opened the tub?+

If something's genuinely not working for you, email us and tell us what happened — we look at these case by case rather than turning people away over a rule.

How long do refunds take once approved?+

Once your return is received and approved, refunds are issued to your original payment method within 5–7 business days. Your bank or card provider may take a few extra days to show it.

I received the wrong item or it arrived damaged — now what?+

That's on us — email a photo along with your order number and we'll get a replacement or refund sorted right away, no need to send anything back first.

Subscriptions & billing

How does the subscription work?+

Subscribe and save 20% off the one-time price, delivered automatically on the schedule you choose at checkout — no need to remember to reorder.

Can I pause, skip, or cancel anytime?+

Yes, anytime, no minimum commitment and no phone calls required. Manage it all from your account — pause a delivery, skip a month, change your frequency, or cancel outright, all in a couple of clicks.

When will I be charged for my next subscription order?+

You'll get an email reminder a few days before each renewal charge, so there's never a surprise on your statement. You can still edit or skip that order any time before it processes.

Can I change my subscription frequency or swap products?+

Yes — adjust your delivery frequency anytime from your account. If you'd like to switch to a different product, email us and we'll update it for your next order.

Wholesale & other

Do you offer wholesale or stockist pricing?+

Yes — we work with a select number of gyms, studios, and retailers. Email us with a bit about your business and we'll send over details.

Do you offer gift cards?+

Not yet, but it's on our list. Join the email list and you'll be the first to know when they launch.

I want to collaborate or feature Whyte Co. — who do I contact?+

We'd love to hear from you. Email us with a little about what you have in mind and we'll get back to you personally.

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Get in Touch

Have a question or need assistance? We'd love to hear from you.